Cookie Policy

This Cookie Policy explains how Orolong LLC (“we”, “our”, or “us”) uses cookies and similar technologies on https://orolong.com (the “Site”).

1. What Are Cookies?

Cookies are small text files stored on your device, such as a computer, tablet, or mobile phone, when you visit a website.

They allow websites to recognize your device and remember certain information about your preferences, actions, and browsing activity in order to provide a better, safer, and more personalized user experience.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Operations:
To enable core site functionality such as the shopping cart, secure checkout, customer account access, order processing, and fraud prevention.

Performance & Analytics:
To understand how visitors interact with our website so we can improve website speed, functionality, performance, and user experience.

Personalization:
To remember your preferences, such as currency, language settings, saved cart items, and browsing behavior.

Marketing & Advertising:
To provide relevant advertisements, measure the effectiveness of our marketing campaigns, and improve the relevance of ads shown to you on third-party platforms.

3. Types of Cookies We Use

Strictly Necessary Cookies:
These cookies are required for the website to function properly. Without them, important features such as shopping cart functionality, checkout, security, and account access may not operate correctly.

Analytical / Performance Cookies:
These cookies help us understand website traffic, user behavior, page performance, and areas for improvement. We may use tools such as Google Analytics or similar analytics services.

Functional Cookies:
These cookies allow the Site to remember your preferences and provide enhanced functionality, such as saved settings or cart information.

Targeting / Advertising Cookies:
These cookies record your visit to our website, the pages you visit, products you view, and links you follow. This information helps us display advertising that is more relevant to your interests.

4. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies to support website functionality, analytics, advertising, payment processing, and fraud prevention.

These third parties may include:

• Google Analytics or similar analytics providers

• Meta/Facebook, Instagram, TikTok, or other advertising platforms

• Payment processors

• Ecommerce and checkout service providers

• Shipping, tracking, and customer support tools

These third parties may collect information in accordance with their own privacy and cookie policies.

5. Managing Your Cookie Preferences

Most web browsers allow you to control cookies through your browser settings.

You can usually choose to:

• Accept cookies

• Block cookies

• Delete existing cookies

• Receive alerts before cookies are stored

Please note that disabling cookies may affect certain features of our website. Some services, including shopping cart functionality, checkout, account access, and order processing, may not function properly if cookies are blocked.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, technology, legal requirements, or business operations.

Any updates will be posted on this page.

7. Contact Us

If you have any questions regarding our use of cookies, please contact us using the details below.

Business Name: Orolong LLC
Website: https://orolong.com
Business Address: 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States
Phone: +1 251 277 9688
Email: contact@orolong.com

Customer Service Hours:
Monday – Saturday: 9:00 AM – 6:00 PM MT
Sunday: Closed

Response Time:
Our customer support team responds to all inquiries within 24 hours.